Many companies avoid hearing what customers are saying because they do not want to hear complaints.

Todd Tweedy, CEO of our US-based partner Boldmouth, was interviewed by the New York Times and argues that some advertisers just aren’t ready to be more customer-facing: What We Talk About When We Talk About Brands

We introduced the beta version of the new yourCut online video sharing and revenue generation service to the Yooster panel on an exclusive ‘first to know’ basis, prior to its mainstream launch.
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