FREE MASS CUSTOMISATION & OPEN INNOVATION PODCAST
In this exclusive podcast interview, we talk to Professor Frank T. Piller, an academic and consultant specialising in mass customisation and open innovation in Europe and the US.
Frank explains how businesses are using mass customisation and open innovation strategies to connect customers to the manufacturing process, enabling customers to interact directly with companies - from simply checking order status, to making decisions about product configuration and more.
Find out more and download the free podcast here.
