DMC are the experts in viral, buzz, word-of-mouth and social media marketing (known collectively as 'connected marketing') for major brands. Read all about us, our work and what we can do for you, and stay informed with the latest thinking in the connected marketing field.
Our first exclusive podcast interview this month is with customer loyalty research expert Tim Keiningham, Senior VP and Head of Consulting at IPSOS Loyalty, who questions the validity of the Net Promoter® Score.
Tim also co-authored the book ‘Loyalty Myths: Hyped Strategies That Will Put You Out of Business and Proven Tactics That Really Work’, which he discusses as part of the interview.
Download the free podcast here.
Subscribe to DMC News & Events Feed
online@dmc.co.uk
+44 (0)20 7928 7555 tel
+44 (0)20 7928 7299 fax
Digital Media Communications Ltd
334 Great Guildford Business Square
30 Great Guildford Street
London
SE1 0HS
find us on Multimap
online@dmc.com.au
+61 (0)2 8205 7642 tel
+61 (0)2 9955 4957 fax
Digital Media Communications
39 Spruson Street
Neutral Bay
NSW 2089
find us on Multimap
© Copyright 2001 - 2008 DMC Ltd | Disclaimer